Working with Friends & Family

Is Working with Friends & Family a Good Idea?

Have you ever wondered what it would be like to work with your best friend? You may envision the two of you dominating those workplace projects, enjoying lunch breaks together, and sharing inside jokes about your other co-workers. Working with friends or family can be a great experience, but it isn’t for everyone. Not all friendships do well when dropped …

Art of Conversation

The Art of Conversation: How to Speak Well & Listen Better

The value of good conversation skills cannot be understated. While we live in a society that encourages and fosters excellent speaking, there’s another aspect of conversation that’s even more important: listening. They say there’s a reason we have two ears and one mouth. To get anywhere in life, it’s important that you develop the art of active listening in addition …

Communications in Sales: Key Strategies You Need to Know

Communications in Sales: Key Strategies You Need to Know

Sales is a dynamic career, and sales professionals require extensive skills to be successful. One of your fundamental skill sets must be communications. Knowing how to connect with your (potential) clients is vital to building your relationship and, yes, making the sale. After all, how can you expect a yes if your audience doesn’t understand what you’re saying? Learning how …

4 Communication Fundamentals that Unlock Sales Success

4 Communication Fundamentals that Unlock Sales Success

Sales isn’t just the art of convincing people to buy the product or service you’re selling. In fact, the foundation of sales lies in quality communication: You must learn to actively listen so you understand what your customer wants and needs. But this is easier said than done. Luckily, we got some key tips to improve your communication fundamentals. In …

Ask For It - Getting a Yes

“Don’t Ask, Don’t Get”: How to Ask for the Sale

This past week, during a conversation with Terri Tinker at KNKX, I took the opportunity to share our recent Petite2Queen press release. During the discussion, I jokingly made the comment, “You have to ask or you won’t get a yes.” Her reply struck an instant chord between us. Terri said, “I know exactly what you mean. My grandfather always told …

Understanding Celebrating Cultural Differences

Celebrating Cultural Differences in the Workplace

One of the great things about the world today is how diverse and blended it has become. With the quickness and ease of traveling, the ability to connect with people online, and the ever-growing attitudes of acceptance, people regularly interact with those from another country or cultural background. Naturally, this trend has made its way into the workplace, too. With …

How to Make Your Presence Strong in Negotiations

How to Make Your Presence Strong in Negotiations

How do you succeed in negotiations? In your sales career, strong negotiating often comes down to how others perceive you. Presenting a strong, self-assured confidence can go a long way towards improving your bargaining power. You can’t control the other person or their role in this negotiation, but you can control what you bring to the table. Here’s how you can …

How to Deliver Constructive Criticism to Difficult Employees

How to Deliver Constructive Criticism to Difficult Employees

No matter how amazing your colleagues are, you will sometimes need to deliver constructive criticism. How do you do so effectively without getting a defensive or negative reaction? It starts with understanding why an employee is difficult. Does she simply have a different communication or working style? Does he become defensive or angry when receiving criticism? Maybe an employee lacks …

Words are Power

Words Are Power: How to Wield Them Effectively

Like it or not, language matters. How you say things matters. If used incorrectly, language can cause others to judge you harshly. But, when used correctly, it can transform your life for the better. Words are power. How can you wield them effectively in the workplace? Here are some of our top tips. First and foremost, language is most powerful …

Bridging Generational Gap in Communication Styles

Bridging the Generational Gap in Communication Styles

Our workforce today is as diverse culturally as it is in the ages of workers. With millennials, boomers, Gen-X, and Gen-Z doing business side by side, it’s natural for there to be some generational clashes. One of the biggest clashes is in our divergent communication styles. From written notes to verbal interactions, there are always tons of differences and misunderstandings. Do …

Effective Voicemail

Top Tips for Effective Voicemail

Voicemails are an integral component of sales success. They can be a powerful tool to connect, provide information, and build relational capital. However, not all sales people utilize voicemail effectively. I assert that some use it so poorly that it produces a negative, rather than a positive, result. Pointless, rambling, static voicemails ending with the incredibly hasty phone number are …

Business Etiquette 101

Here is the Business Etiquette Crash Course You Need

We’ve all been there: You just got your first job, and as your starting day approaches, you feel more and more nervous. You’re not just worried about knowing how to complete your tasks or find the restroom. What about all those professional mannerisms you’ve never had to master? How do you present yourself as a competent professional, even when you …