P2Q Refund and Return Policy
REFUNDS FOR MEMBERSHIPS
If you are unhappy with your Petite2Queen membership, that makes us sad to hear. Please contact us to request a refund.
Yearly members are eligible for a refund within 30 days of purchase.
Bi-Annual members are eligible for a refund within 15 days of purchase.
Monthly members are eligible for a refund within 5 days of purchase.
Unfortunately, any members requesting a refund beyond the specified period will not be refunded.
We do not provide refunds for memberships that were terminated due to a compliance issue.
PRODUCT RETURN CONDITIONS
Petite2Queen will gladly accept returns for merchandise purchased on petite2queen.com. Merchandise must be returned in its original condition and received WITHIN 30 DAYS OF ORIGINAL PURCHASE. Orders returned beyond this time period will not be accepted. We reserve the right to refuse worn merchandise. Returned merchandise should be packed in its original packaging – both the product box and outside shipping carton, if the outside shipping carton is in suitable condition. Customers are responsible for any shipping costs for returned merchandise.
HOW TO INITIATE A PRODUCT RETURN
Be sure to include your original order number and send the product back to:
Petite2Queen – Returns
PO Box 504
Lopez Island, WA 98261
If you are returning a purchase shipped overseas, you may be eligible for a refund of all or a portion of the duties and taxes. Please contact your local customs office for information.
DEFECTIVE ITEMS OR ORDER ERRORS
If you received defective product or we made an error on your order, please contact Customer Service at [email protected].