Below you'll find a list of all posts that have been tagged as “conversation”
Voicemails are an integral component of sales success. They can be a powerful tool to connect, provide information, and build relational capital. However, not all sales people utilize voicemail effectively. I assert that some use it so poorly that it produces a negative, rather than a positive, result. Pointless, rambling, static voicemails ending with the incredibly hasty phone number are …
My mother has the most obnoxious barking dog. The dog barks nonstop at a high pitch. It’s impossible to have a conversation with her in person or on the phone. I know she loves the dog, but what can I do? I want to have my mom talks back! – Leesa in Bar Harbor, Maine Answer: Throughout our lives we …
The value of good conversation skills cannot be understated. While we live in a society that encourages and fosters excellent speaking, there’s another aspect of conversation that’s even more important: listening. They say there’s a reason we have two ears and one mouth. To get anywhere in life, it’s important that you develop the art of active listening in addition …
Sales is an art that you want to master; in a large way, it’s the art of speaking. Introducing a product or service to a potential client, addressing their hesitations and concerns, and providing the product or service they need is what it’s all about, right? Not quite. There’s more to sales than just talking. Don’t think of it as …
We have all developed standard messaging, processes, and steps to pursue and close sales. Even so, it’s vital that we take a step back every 10 weeks or so to re-tool and re-frame. Reconsider the content you’re sending out, the look and feel of the message, the methods of communication delivery, the ease for interaction with our clients and prospects, …
What do you do when someone you care deeply about is in a relationship with someone who’s just… terrible? We all know the trope of an evil step-mother, and many of us have suffered after our parents’ divorce and their subsequent relationships with lame creeps. Most of us have had friends with awful boyfriends or girlfriends. You may even have …
Recently I had a conversation about work with a friend that gave me pause. During our discussion, we came to the topic of the changing dynamics in the workplace in light of the #MeToo movement. My friend, let’s call her Nancy, said something that initially left me bereft of a response. Nancy felt that the movement was creating a negative …
Sexual harassment has come to the forefront of the conversation in the last year. The #MeToo era has already led to a closer look at this pervasive issue, efforts to better protect employees from sexual harassment, and more dialogue about what is and isn’t harassment. As this conversation continues, it’s important to take a step back and revisit your company’s …