As salespeople, we are on the phone with clients and prospects every day. The ubiquity of this form of communication can obscure the phone call’s true value. Don’t take this powerful tool for granted! Freshen up your phone etiquette to maximize your sales potential. The Basics Your voice immediately sets you apart. Your client or prospect needs to clearly hear …
The Art of Conversation: How to Speak Well & Listen Better
The value of good conversation skills cannot be understated. While we live in a society that encourages and fosters excellent speaking, there’s another aspect of conversation that’s even more important: listening. They say there’s a reason we have two ears and one mouth. To get anywhere in life, it’s important that you develop the art of active listening in addition …
Pauses are Powerful: How to Hold Listeners’ Attention
Sales is an art that you want to master; in a large way, it’s the art of speaking. Introducing a product or service to a potential client, addressing their hesitations and concerns, and providing the product or service they need is what it’s all about, right? Not quite. There’s more to sales than just talking. Don’t think of it as …