Below you'll find a list of all posts that have been tagged as “communication”
Over the past decade, the gig economy’s rise has revolutionized how people work. Traditional nine-to-five jobs are no longer the sole option for earning a living, as freelancing and gig work have gained significant momentum. The gig economy is a labor market characterized by short-term contracts and freelancer or independent work rather than permanent employment. Freelancing has become increasingly popular …
What’s the #1 way to stall business growth and repel people from working with you? Greed. People can tell when your motives don’t align with their values, and that can limit your success. A much better way to building momentum and success might seem counterintuitive, but it’s true. Patience is the true virtue here, and it will have positive impacts …
There are few skills more important to master than that of communication. Indeed, it is foundational to everything, including success in the workplace. But communication is as easy as A-B-C, right? Well, not quite. We spoke with Mpume Ncube-Daka about the art of effective communication. With the right tools, you can excel in your communication… and in your career. Watch …
Where does burnout come from? Perhaps your first answer might be too much work and not enough time to rest and recharge. However, your inter-personal relationships can also play a big role. How can they unwittingly burn you out? We spoke with communication expert Dr. Cassandra LeClair about inter-personal relationships and how to make them healthier for you. Watch our …
As they say, communication is key. Indeed, most of us recognize the value of clear communication, whether in business or in interpersonal relationships more generally. Even so, many of us still struggle with this invaluable soft skill. How can we finally achieve communication mastery? We spoke with Emmeline Saavedra, an expert on communication, leadership, and sales. She shares how you …
Voicemails are an integral component of sales success. They can be a powerful tool to connect, provide information, and build relational capital. However, not all sales people utilize voicemail effectively. I assert that some use it so poorly that it produces a negative, rather than a positive, result. Pointless, rambling, static voicemails ending with the incredibly hasty phone number are …
There are multiple approaches to sales depending upon the complexity of the product or service, your personality, and the needs of your prospective or current clients. A low touch sale may be transactional and require very little sales interaction. This can include repeat orders that are automated. On the other end of the spectrum, a high touch sale will require …
Understanding and using quality communication technology is vital to any business’s success. Now, with so many of us working from home, it’s more important than ever… but also comes with a new set of issues. We spoke with tech expert Trina L. Martin to learn what we need to know to improve effectiveness and processes with multiple systems. This is …
Is the sales letter dead? My manager is old-school and wants me to send out letters snail mail to my prospects. Your thoughts? – Debbie in Boston, MA Answer: When creating your sales strategy optimization plan, an old tactic not only continues to out-perform, but draws attention with retro chic. The sales letter is alive and well, and it is …
Have you ever wondered what it would be like to work with your best friend? You may envision the two of you dominating those workplace projects, enjoying lunch breaks together, and sharing inside jokes about your other co-workers. Working with friends or family can be a great experience, but it isn’t for everyone. Not all friendships do well when dropped …
The value of good conversation skills cannot be understated. While we live in a society that encourages and fosters excellent speaking, there’s another aspect of conversation that’s even more important: listening. They say there’s a reason we have two ears and one mouth. To get anywhere in life, it’s important that you develop the art of active listening in addition …
Sales is an art that you want to master; in a large way, it’s the art of speaking. Introducing a product or service to a potential client, addressing their hesitations and concerns, and providing the product or service they need is what it’s all about, right? Not quite. There’s more to sales than just talking. Don’t think of it as …
Sales is a dynamic career, and sales professionals require extensive skills to be successful. One of your fundamental skill sets must be communications. Knowing how to connect with your (potential) clients is vital to building your relationship and, yes, making the sale. After all, how can you expect a yes if your audience doesn’t understand what you’re saying? Learning how …
Sales isn’t just the art of convincing people to buy the product or service you’re selling. In fact, the foundation of sales lies in quality communication: You must learn to actively listen so you understand what your customer wants and needs. But this is easier said than done. Luckily, we got some key tips to improve your communication fundamentals. In …
This past week, during a conversation with Terri Tinker at KNKX, I took the opportunity to share our recent Petite2Queen press release. During the discussion, I jokingly made the comment, “You have to ask or you won’t get a yes.” Her reply struck an instant chord between us. Terri said, “I know exactly what you mean. My grandfather always told …
One of the great things about the world today is how diverse and blended it has become. With the quickness and ease of traveling, the ability to connect with people online, and the ever-growing attitudes of acceptance, people regularly interact with those from another country or cultural background. Naturally, this trend has made its way into the workplace, too. With …
How do you succeed in negotiations? In your sales career, strong negotiating often comes down to how others perceive you. Presenting a strong, self-assured confidence can go a long way towards improving your bargaining power. You can’t control the other person or their role in this negotiation, but you can control what you bring to the table. Here’s how you can …
No matter how amazing your colleagues are, you will sometimes need to deliver constructive criticism. How do you do so effectively without getting a defensive or negative reaction? It starts with understanding why an employee is difficult. Does she simply have a different communication or working style? Does he become defensive or angry when receiving criticism? Maybe an employee lacks …
Like it or not, language matters. How you say things matters. If used incorrectly, language can cause others to judge you harshly. But, when used correctly, it can transform your life for the better. Words are power. How can you wield them effectively in the workplace? Here are some of our top tips. First and foremost, language is most powerful …
Our workforce today is as diverse culturally as it is in the ages of workers. With millennials, boomers, Gen-X, and Gen-Z doing business side by side, it’s natural for there to be some generational clashes. One of the biggest clashes is in our divergent communication styles. From written notes to verbal interactions, there are always tons of differences and misunderstandings. Do …