Getting rejected on a cold call can throw me for a loop. I’ve come to realize that this response is very common for cold calls, but it still makes me not want to make another cold call, and I have to spend time revving myself up again. How can I bounce back faster from a negative answer on a cold …
I’m currently expecting a child, but not showing yet. I told my manager the news and mentioned that I don’t want anyone in our office to know until I’m ready to tell them myself. However, my manager soon let it slip and now everybody knows about my pregnancy. How do I explain to my manager that this hurt me and …
People in business attend hundreds of presentations throughout their careers, so how are you going to make yours stand out? The key to making an impactful, memorable presentation is to be high-energy and engaging. An energized presentation starts with you: Your enthusiasm, passion, and inspirational vision will resonate with your audience. By infusing genuine energy throughout your presentation, you create …
I am struggling to find a social life outside of work, especially with the social distancing going on. Where do I start? – Allysen in Chapel Hill, SC Answer: Now more than ever, we need to come together and re-frame how we interact. Social distancing is here to stay for a while, so staying social and connected requires creative thinking, …
The lifeblood of sales and building relationships is setting ourselves apart from our competition. It’s about building strong, long-term relationships and a referral network in the process. Throughout my career, I have found that by doing the heavy lifting for my clients and prospects, my sales success continuously improved. I believe that performing the heavy lifting is a key principal …
I just found out one of my best clients gave a major project to a competitor. The worst part is that I never had an opportunity to even bid on it. How do I diplomatically address this with the client? – Cayce in Aurora, CO Answer: Business decisions require a thick skin. They are not personal. When a business decision …
I’ve started my own business, try to keep a healthy lifestyle, and now want to start a family and raise children. How does one balance all this out? How do you ensure you spend enough time with your kids while running a successful business? – Clara in Locust Valley, NY Answer: Yes, you can have it all. You can have …
“Hey Lynn, I’ve seen in your recent post, and in the newsletters, that you have been coping with the COVID-19 pandemic by making masks. Would you share how this is helping with the associated stress? And maybe some tips on how to make the masks?” – Izzy in Milpitas, California Answer: Doing something constructive and taking action always improves my …
I am new to my firm and concerned about providing all of my client information in their CRM system. Am I just being overly nervous or suspicious? – Melinda in Tarzana, CA Answer: Understanding how and why we feel about something is a vital part of our internal processes and external actions. This is true in our day-to-day lives, in …
Virtual meetings are today’s touchstone; I myself partake in multiple virtual meetings each day. It’s undeniable that virtual meetings are far safer with COVID-19, and more convenient without the travel time and associated vicissitudes. They are an excellent method of building our relationships with prospects, clients, and our internal team. Therefore, our sales success requires us to take advantage of …
“I hate the job I have, but I can’t afford to quit… at least not until I find another one. How can I make time for job interviews I may have without it interrupting my current work or my employer finding out? How can I interview discreetly… but effectively?” – Anna in Three Forks, MT Answer: Finding a new job …
“I’m feeling incredibly stressed right now. I am afraid of me or my family getting or spreading COVID-19. I’m following all the guidelines to stay healthy and keep others safe, but what can I do to reduce stress and anxiety?” – Hayley, Lake Charles, Louisiana Answer: Truth be told, many of us have seen our stress and anxiety mount over …
We have a tight sales budget, but there are times when a client requests we donate our products for a cause they are supporting. How do I approach management for approval of these donation requests? – Patty in Bethesda, MD Answer: Every business has a responsibility to be a good partner in the community. This responsibility is demonstrated by actions, …
“As a young woman focused on my career, is it important for me to find a mentor? And if so, should the mentor be a woman?” – Nora in Puerto Vallarta, Mexico Answer: Do you feel that mentoring is crucial to career success? I do. My career has been enhanced and advanced thanks to the mentoring I received. Developing new …
While there are many types of exhibits at events, there is a common thread: promoting or selling your product or service. The formats and venues for these events run the gamut of an open house for a customer, a table top for your sales materials or demo items, a forum or conference, and trade shows, expos, or fairs. With all …
My mother has the most obnoxious barking dog. The dog barks nonstop at a high pitch. It’s impossible to have a conversation with her in person or on the phone. I know she loves the dog, but what can I do? I want to have my mom talks back! – Leesa in Bar Harbor, Maine Answer: Throughout our lives we …
I am constantly invited to client events or ballgames after work and on weekends. How do I gracefully decline these event invites? – Tara in Denver, CO Answer: Building rapport with clients requires time, attention, and genuine interest. Receiving an invitation from a customer is a compliment, and it speaks to the relationship you have fostered. It’s important to view …
“I’m excited to be offered a new position at my company, but am concerned that I won’t be paid as much as the men in the same roles. What are things I can do to ensure equal pay?” – Claire in Melbourne, Australia Answer: You are a smart, capable, ambitious, and energized woman. Be forewarned: if you don’t get your …
I’m having a hard time managing all the things I want and need to do every day. How can I juggle a full-time job, keeping my home clean, regular exercise, making myself some healthy meals, and the hobbies I’m passionate about, all while maintaining relationships with my friends? There just doesn’t seem to be enough time in the day! – …
How do you get the most out of conference attendance? Along with making genuine connections, what actionable commitments will build momentum? What are the key takeaways to gain traction and move the sales process forward? To accomplish all of these things, you need a strategy and planned tactics before you attend the conference. The following tips will lay the foundation …