The first step in maximizing the impact of your prospect follow-up is to know your objective. Take the ubiquitous follow-up call or email: Your objective should be more than just checking in; it should be to move the sale forward in a meaningful way. And while it goes without saying, I’m going to say it: Follow up in a timely …
Moving to the front of the boardroom, classroom, auditorium, etc., to give a presentation – the nightmare. Your hands are shaking, you’ve got cotton mouth, and you’re strangely pale. The words stick in your throat, you stutter, you forget your place. The audience is staring, waiting for you to make your point, and you just wish the floor would open …
The #MeToo movement is changing dynamics in the workplace as the staggering scope of the problem has come to light. Companies need to reexamine their internal policies, encourage change in corporate culture, and address sexual assault, harassment, and discrimination claims more directly. In short, companies must do better. How can they do this? Here are key lessons to take from …
How do I address mistakes in the workplace? Whether I was the one who made a mistake or a co-worker is the one in error, how do we resolve them and move forward professionally? – Fernanda in San Diego, CA Answer: Maya Angelou said, “People may not remember exactly what you did or said, but they will always remember how …
Self-esteem reflects a person’s attitude towards themselves. This evaluation may come from career success, relationships, lifestyle, appearance – or a combination thereof. We tend to feel good about ourselves when we achieve certain goals, and typically appreciate acknowledgement of others when we reach milestones. When you work in sales, you may base your success on how many sales you make …
Many job applications require me to include links to my social media profiles, including Facebook and Twitter. I’m not very active on either one anymore. What are they looking for on there, and should I start posting more often, or more of a certain kind of content? Should I be worried about them seeing my wedding photos or political articles …
We’ve all had those pressure-filled days that push us to the brink. While no career professional ever wants to lose their cool, there is an added burden in sales. A failure to keep your equilibrium in check can have huge consequences in a client relationship. The damage to the relational capital you worked so hard to build can be wiped …
I’ve been building up a relationship with a potential client for months. We have really great conversations, but she hasn’t made a commitment. I’m getting impatient to make the sale, but I don’t want to harm the relationship I’ve worked so hard for. How can I get this client to actually buy – soon – without alienating her? – Coleen …
As women make gains in the workplace, there remains a dreadful hypocrisy against being a working mom that women face almost every day. It’s a double-edged sword. On one side, we navigate the path to be successful female leaders. On the other side, we must prevent our peers and managers from forming the perceptions that we prioritize our children over …
I often need to attend business dinners and lunches, and often do not have a say in the choice of restaurant. I’m vegan, and many restaurants do not have food options that I can eat. How can I participate in these professional meals without going hungry or looking impolite? – Danielle in Lancaster, CA Answer: Everyone with a dietary restriction, …
My company hired two people for one sales position, and we have a six-month trial period. Whichever of us is more successful will get the position permanently. It’s been a couple of months, and my co-worker is getting more sales than me. How can I boost my performance and not let the stress get to me? I really like this …
I work for our city business development commission. What advice would you give to a city looking to attract more woman business owners? – Maggie in Big Bear Lake, California Answer: Female business ownership is an important component of working towards gender equality. Owning a business is a huge investment and opportunity for financial growth, but only 36 percent of …
Every day we wonder, what’s coming next? What’s on the other side of the tremendous disruption from the Coronavirus pandemic? How will we navigate the new normal? What practical skills will help us do so? Working moms are unsung heroes. We support our families, friends, and co-workers while grappling with unknowns. We can never lose sight that we have the …
I’ve only worked in retail before, but I’m interested in pursuing sales as a career. Does my floor experience transfer well into sales? What more do I need to learn? – Courtney in Knoxville, TN Answer: Careers in sales open up a world of opportunities. From any starting point, such as customer facing retail, you have the ability to learn …
There is someone I work with who is a bottleneck and I need to work with her daily. I’ve tried talking with her and have done everything I can think of to get what I need from her. I’m so frustrated. I’m dependent upon her so I can complete my work. What can I do to get her moving? – …
When you read the title of this post, many of you may wonder, what the what? Let me explain. When we’re in meetings and presenting to a group of individuals, many people arrive with preconceived notions, are set in their way of doing things, or have a completely different agenda on their mind. The most important thing you can do …
“I have allergies to perfume and other fragrances. How can I navigate this scented world and escape the fragrance?” – Connie from Federicton, New Brunswick Answer: For those of us with allergies, many scents can trigger a reaction: perfume, incense, and candles, to name a few. We live in a very social world and it is difficult to carry a …
Getting rejected on a cold call can throw me for a loop. I’ve come to realize that this response is very common for cold calls, but it still makes me not want to make another cold call, and I have to spend time revving myself up again. How can I bounce back faster from a negative answer on a cold …
I’m currently expecting a child, but not showing yet. I told my manager the news and mentioned that I don’t want anyone in our office to know until I’m ready to tell them myself. However, my manager soon let it slip and now everybody knows about my pregnancy. How do I explain to my manager that this hurt me and …
People in business attend hundreds of presentations throughout their careers, so how are you going to make yours stand out? The key to making an impactful, memorable presentation is to be high-energy and engaging. An energized presentation starts with you: Your enthusiasm, passion, and inspirational vision will resonate with your audience. By infusing genuine energy throughout your presentation, you create …