The Truth About Why Outstanding Customer Service Boosts Sales - Faye Horton

The Truth About Why Outstanding Customer Service Boosts Sales

Don’t underestimate the power of good customer service! Not only can it make or break customers’ opinions of your organization, it can also be instrumental in boosting your sales. Of course, making your customer service experience outstanding is easier said than done. Luckily, our returning guest Faye Horton is here to share the proven methods that will delight your customers. …

Radical Innovation: How to Stay Ahead of Your Competition - Steve Hoffman

Radical Innovation: How to Stay Ahead of Your Competition

For your business to succeed, you need to stay competitive. How do you do that? It starts with innovation, or better yet, radical innovation. If you’re not familiar with radical innovation, no worries. We spoke with Steve Hoffman on our new podcast, and he explains everything you need to know about how to radically innovate, how to infuse that ethos …

Shut Up to Sell: How to Translate Your Selling Methods Across Cultures - Ambrose Blowfield

Shut Up to Sell: How to Translate Your Selling Methods Across Cultures

Does it ever feel like sales requires a ton of chasing, convincing, and talking at your potential clients and customers? Does it feel like you’re constantly trying to reach new prospects and get your message through to them? What if we told you there was a better way to sell? On our new podcast, we spoke with Ambrose Blowfield about …

What is Workplace Bullying and How Can We Stop It Today? - Deb Falzoi

What is Workplace Bullying and How Can We Stop It Today?

Many of us remember the schoolyard bullies who antagonized fellow classmates when we were younger. But unfortunately, bullying isn’t something that disappears after childhood. Indeed, you may find it in what should be a professional, respectful setting. How can you spot workplace bullying in your office? Moreover, how can you heal from it and, even better, prevent it? We spoke …

Can Intuitive Healing Really Connect Us With Our Fuzzy Friends? - Lesley Nase

Can Intuitive Healing Really Connect Us With Our Fuzzy Friends?

We all want what’s best for our pets, and when something is wrong, we’ll do everything in our power to make them feel better again. But what do you do when traditional medicine and veterinary care aren’t helping? We spoke with Lesley Nase, an expert in intuitive healing and animal communication, about how she helps animals via an alternative method. …

Niche and Pitch: How to Zero in on Your Ideal Client

Niche and Pitch: How to Zero in on Your Ideal Client

In order to sell effectively, you must first know your target audience. However, for many, determining just who that is can prove to be challenging. The hardest part for most is in narrowing it down to a fairly specific niche. We instinctively want to sell to as many people as possible, meaning our marketing becomes too broad. But if you’re …

These 5 Things are Killing Your Sales; Here's How to Fix Them

These 5 Things are Killing Your Sales; Here’s How to Fix Them

Sales can be tough, and it’s difficult to know how to keep your connections and numbers high. But for all our effort, there are five things sales professionals should watch out for that are killing your sales. Don’t panic just yet though! Because despite those pesky sales-killers, we also have the antidote to fix them. We spoke with Faye Saxon …

How Can Entrepreneurs Create Their Own Management Blueprint for Success? -- Steve Preda

How Can Entrepreneurs Create Their Own Management Blueprint for Success?

As any entrepreneur can tell you, starting a business is tough! It takes a lot of hard work and time to build it up and gain traction. However, a lesser-known fact? You need to make your business buyable, whether you intend to sell it or not. Don’t believe us? We spoke with Steve Preda, an author and leadership team guide …

How to Foster a Happy Workplace Culture for Your Employees

How to Foster a Happy Workplace Culture for Your Employees

The power of happiness can never be overstated, but did you know that it’s not just something to enjoy in your personal life? Indeed, positivity is also important in the workplace – for employees as well as for the clients and customers you work with. How can you foster a happy workplace culture and ensure that your employees feel good …

Top Tips You Should Know When Buying Your First Home

Top Tips You Should Know When Buying Your First Home

Buying your first home can be an exhilarating, overwhelming, and ultimately life-changing experience. It’s exciting to finally carve out a space that belongs to you and really make it your own. But throughout the process of choosing, making an offer on, and securing your home, you’ll run into a number of unknowns. You’ll likely have a lot of questions and …

Get Smart! Intellectual Property as a Way to Boost Your Business - Luis Báez

Get Smart! Intellectual Property as a Way to Boost Your Business

Hey, small business owners: Did you know that intellectual property could be your next big asset? How does it compare to more traditional assets, and what unique benefits does it offer? We spoke with Luis Báez, an entrepreneur and sales executive who helps others build great businesses. He guides us through what IP is and why it’s so vital to …

How to Implement the Law of Attraction and Realize Your Goals

How to Implement the Law of Attraction and Realize Your Goals

Have you ever heard about the Law of Attraction? Essentially, it’s the idea that you get what you expect to get in life. If you see things as glass-half-empty, that’s how you’ll continue to see things. But if we put positive energy out there, good things will come our way. You may be skeptical now, but there’s a lot to …