Your article on negativity and naysayers helped me recently when confronted with a tough case at work. Thank you! I’m curious how you developed the pause, frame, and affirm technique. – Kathie in Alexandria, Virginia Answer: Kathie, I’m so glad to hear the article made a difference for your work situation. Declaring your independence from negativity and naysayers is based …
How to Manage a Major Invoicing Delay
We have a long-term relationship with a well-known firm. Our sales representative does a great job, and the overall product and service quality are excellent. The problem is invoicing. We cannot get our invoices in a timely manner. We have complained about this issue and had meetings about it, and yet our invoices still show up months after the order …
Will Maternity Leave Replacement Actually Steal My Job?
While I was away on maternity leave, my replacement did an excellent job and everybody I work with loves her as a colleague. I’m worried I may be at risk of losing my job to her. Should I be concerned? Who should I talk to about my job security following maternity leave? – Rocio in Allentown, Pennsylvania Answer: How great …
Is it Really Wrong to Vacation Without the Kids?
My husband wants us to take a vacation without our young children. I’m having a hard time with this – I can’t imagine leaving my kids behind while we travel somewhere exciting. My parents always took us kids with them, and some of my happiest memories are of our family vacations. My friends are all encouraging me to do it, …
How to Pick Up the Fumble When You Drop the Ball with the Client!
I haven’t talked to a prospect in several months and think I may have dropped the ball. What should I do? How can I pick up my fumble? – Maddie in Ponca City, Oklahoma Answer: Pick up the fumble and run with it. Reach out and check in with your client. Don’t apologize; just initiate your conversation where you left …
How to Help Mom Make Decisions After Dad’s Death
My mom is struggling to make decisions since my father died. Do I make the decisions for her, or should I focus on giving her emotional support? – Ricki in Kirkland, Washington Answer: Lynn: Ricki, I am going through the same situation right now, so I totally get your dilemma. In my case, it may be a bit easier as …
How Should You Get a Friend’s Helpful Job Referral?
I am interested in a position at a company where a friend of mine works. How should I initially reach out to my friend on the inside for some help to be considered for the role? Can I get my friend’s job referral? – Vanessa in San Mateo, California Answer: Amanda: Vanessa, how I would approach my friend depends on …
How Do You Say No to Critical People?
I am surrounded by critical and negative people. Friends and family alike. How do I say “no” and break down the barriers to find a happier place? – Gabriella in Milford, Connecticut Answer: Gabriella, do your friends and family seem negative because they are venting? Are you their safe sounding board? That may be one thing to consider. And while …
How to Handle Empty Promises and Friends Who Never Call
I am so tired of hearing my friends say, “We should get together sometime,” and then they never call. How do I deal with these empty promises? – Felicia in Fort Smith, Arkansas Answer: Felicia, call them and set a date. There is no reason to be passive and wait for someone else to make the first move. Look at …
How to Super-Charge Your Referrals
My clients never give me referrals. I’m doing great business with them with outstanding performance reviews. Why won’t they voluntarily recommend me? – Blessing in Huntsville, Alabama Answer: Blessing, this is a great question. As with asking for the sale, you must ask for the referral. This is a simple answer, but there is an art to asking for referrals. …
How to Succeed as a Female Entrepreneur in New City
I am a female entrepreneur. What factors are important to consider when moving to a new city? – Martha in Port Orford, Oregon Answer: Martha, this is a complex question and deserves a comprehensive guide for consideration. However, I will touch on key components to review. The number one factor is the fit for your business. Does the city have …
How to Find Your Purpose and Feel Fulfilled
“I’ve been out of work for over a year now. I’ve tried volunteering for various organizations to gain experience and make connections. I’m fortunate that my husband makes a good income and is completely supportive. While I don’t need to work, I feel uncomfortable and bad when people ask what I do. I wish I could find a purpose so …
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