What Are the ABCs of Effective Communication in the Workplace?

There are few skills more important to master than that of communication. Indeed, it is foundational to everything, including success in the workplace. But communication is as easy as A-B-C, right? Well, not quite. We spoke with Mpume Ncube-Daka about the art of effective communication. With the right tools, you can excel in your communication… and in your career.

Watch our podcast with Mpume Ncube-Daka to learn all about effective communication:

Mpume Ncube-Daka has earned her stripes in the corporate world. She has worked for multinational and Stock Exchange listed organizations like Unilever, Nestle, MTN and Ericsson. 

Mpume co-founded a marketing consultancy business called Onyx Marketing Communications. She then joined MultiChoice, with executive positions in strategy, business, product, and Innovation. 

During Mpume’s tenure at MultiChoice, her involvement with projects that contributed to women empowerment and leadership had a profound impact on her. It helped Mpume to clarify her passion for change. The only thing Mpume loves more than change is change conversations. Today, Mpume is the Founder and CEO of About Change Conversations.

As a qualified corporate level coach, Mpume has gained a deep understanding of what is required to identify each individual’s unique talents and passion to ultimately benefit organizations while facilitating personal growth. Personal growth is, well…. personal, so Mpume often works with specialists and other professionals in line with what clients need.

Along with her extensive degrees and credentials, Mpume is an Associate Certified Coach with International Coaching Federation and an Enneagram Accredited Practitioner. She is also a mom of three, a wife, and an entrepreneur. All these different aspects of herself grant Mpume unique insights that she brings into her role as a facilitator and moderator, lecturer, and speaker.

We start our conversation with Mpume’s background, including her impressive career. She has worked for major, multinational organizations, and has also made women empowerment and leadership a focus. Mpume reveals how her passion for change has developed and why she’s so committed to helping others in their careers.

Mpume dives into her process for helping clients. As a coach, she aids clients in identifying their unique talents and passion, how this can help in their careers, and how they can facilitate personal growth. Having effective communication is fundamental in this process.

When your communication is subpar, it can result in obstacles. Perhaps you don’t listen well enough, and thus don’t know what someone else is asking for. Maybe you don’t know how to persuade others or inspire their confidence in you. By learning quality communication, these obstacles shrink or fall away entirely.

We end our conversation with Mpume’s top tips for mastering effective communication.

Listen to our podcast with Mpume for an A-Z crash course in communication mastery:

To learn more, check out Mpume Ncube-Daka’s official website. Be sure to tune into her podcast, Change Conversations with Mpume, here. You can also connect with her on LinkedIn, Facebook, and Instagram.