What does it take to be an effective writer? One of the most important ingredients is understanding your audience, and for that, having good emotional intelligence is key. Most of us can benefit from improving our emotional intelligence, and that work can lead to better writing and greater impact from your words. How can you accomplish all of this? We …
What is the Retail Sales Apocalypse & Why is it Overrated?
Lately, you can’t escape discussions about how artificial intelligence – AI – will inevitably disrupt and even end retail sales. We’re already seeing the rise of self-checkout stands at grocery stores, and chatbots are an increasingly common part of online purchasing experiences. Are we on the verge of a retail sales apocalypse? We spoke to Patrick Carter, a sales leader …
What are Emotional and Social Intelligence?
Have you heard of emotional and social intelligence? Do you know how your understanding of the two enhance your life? Emotional and Social Intelligence, or ESI, refers to the competencies linked to self-awareness, self-management, social awareness, and relationship management, which enable people to understand and manage their own and others’ emotions in social interactions. We all have different social skillsets …