Lately, you can’t escape discussions about how artificial intelligence – AI – will inevitably disrupt and even end retail sales. We’re already seeing the rise of self-checkout stands at grocery stores, and chatbots are an increasingly common part of online purchasing experiences. Are we on the verge of a retail sales apocalypse? We spoke to Patrick Carter, a sales leader passionate about helping professionals reach their goals. In our new podcast interview, he shares how we can position ourselves and adapt to continue thriving in retail sales.
Patrick explains his take on AI and its effects on sales. He then explains how sales professionals and organizations can position themselves for the ongoing disruption in the retail environment. After, he shares his top 5 actions that sales professionals must take if they want to thrive.
Patrick describes how emotional intelligence plays into this, and how we can embrace technology while building stronger relationships in sales. Finally, Patrick identifies how this all correlates to the classic book, Who Moved My Cheese?
Before we get to our illuminating interview with Patrick, first check out this video on his top 5 actions that sales professionals must take to thrive:
If you’re interested in learning some more about the topics Patrick discusses in the interview, check out the books – and one movie – below:
- Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life
- Emotional Intelligence: Why It Can Matter More Than IQ
- Emotional Intelligence : Improve Your EQ For Business And Relationships | Unleash The Empath In You
- Glengarry Glen Ross
Check out Patrick’s website, Elite Sales Institute. You can also follow Patrick on Twitter with the Elite Sales Institute: Where professional sales careers are created.
Now, about that retails sales apocalypse. Listen to our full podcast interview with Patrick Carter below to learn how you can adapt and thrive today:
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