How to Repair Your Client Relationship When Things Go Wrong

How to Repair Your Client Relationship When Things Go Wrong

We all know by now that your client relationship is the most important factor in your sales success. You want to cultivate a good rapport and have them associate you with postive feelings. But things go wrong. Maybe you say the wrong thing at the wrong time, there’s a misunderstanding, or something else that drives a wedge between you and your client. It’s time for damage control and rebuilding.

In this episode of Get More Clients, Superstar Sales Consultant Lynn Whitbeck tells you that something going sideways is a critical juncture in your client relationship. We all know that even the best, strongest relationships encounter a rough patch now and then. By joining Lynn in today’s episode, you will learn how to navigate this inflexion point, where the relationship can take a wicked turn for the worse, or become stronger through recovery.

By the end of this episode, you will know {how}:

  • Why emotional repair is crucial to recovery;
  • What it means to truly listen and stop explaining; and
  • How to make it right by demonstrating your commitment and relationship value.

How you manage problems, conflicts, disagreements, or challenges with your client determines if it is an opportunity or the end.

How can you undo the damage and repair your rapport with clients?

Women Business Owners & Entrepreneurs hire Lynn, our number one Sales Consultant to get more clients, because most lack sales confidence, experience, and training. So, Lynn helps transform thinking to the client’s perspective and create lasting impact with a proven strategic plan to grow their business.

 Every week, you will learn methods to:

  • Gain confidence and assurance with worthy intent to guide clients to the sale and create more impact for your clients, your business, and community
  • Build a consistent sales strategy to acquire, convert, and capitalize on every lead to grow your business leveraging proven simple yet highly effective tools
  • Create a strategic sales plan, methodology, and systematic processes, learning to stop wasting your time, energy, and resources

Bottom line, the fastest way to success is to assure people that they matter. The best way to make this happen is to build a consistent sales strategy to acquire, convert, and capitalize on every lead. You will find growing your business is easy and lucrative.

Maintaining your client relationship means bouncing back from rough patches

Catch Get More Client LIVE every Wednesday at 8:00 Pacific on Win Win Women TV. You can also find it on Apple TV, Roku, and Amazon Fire.

More about Lynn Whitbeck, our #1 Sales Consultant:

Lynn Whitbeck is the Queen of Sales. Business Owners and entrepreneurs hire Lynn to ignite winning sales teams, because most are chasing down clients, stuck in a chaotic sales cycle, and lacking client retention, conversions, and profits. So, she helps transform thinking to the client’s perspective, end sales chaos with a robust strategic plan to harvest the hidden profits. Bottomline, Lynn will ignite your sales and unleash lasting profits. 

Lynn’s core value is to be of service. It’s what drives her. Every morning she wakes up and says, “there are so many things I get to do today.” Lynn is the Founder and CEO of Petite2Queen, and you may have seen Lynn in USA Today, HuffPost, Chicago Tribune, and more! When she is not working with clients, Lynn loves visiting National Parks, cooking, and playing Pokémon Go.

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