Conflict is a natural part of two or more people working together. This means that you’re likely to run into your fair share of disagreements throughout your career. How to address these situations is the difference not just between good and bad relationships at work. It’s also the difference between a strong leader and a weak one. While conflict can stem from differences in culture, age, and communication styles, they can all be dealt with quickly and gracefully with a little know-how.
Check out our handy cheat sheet on the four steps to mitigate and resolve conflict at work. Here’s a hint: the key to all four steps is good listening.
Once you’ve mastered the art of conflict resolution, you will be on your way to creating a village around you that will boost your work and spirits.
Get even more with our full webinar on how to find resolve a disagreement to everyone’s satisfaction:
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