How You Made Them Feel

People Will Remember How You Made Them Feel

Poet, memoirist, and civil rights activist Maya Angelou has been attributed as saying, “People will forget the things you do, and people will forget the things you say. But people will never forget how you made them feel.” Other people have expressed similar sentiments over the years, and indeed, the words ring true. How does this idea apply in the …

Business Etiquette 101

Here is the Business Etiquette Crash Course You Need

We’ve all been there: You just got your first job, and as your starting day approaches, you feel more and more nervous. You’re not just worried about knowing how to complete your tasks or find the restroom. What about all those professional mannerisms you’ve never had to master? How do you present yourself as a competent professional, even when you …

Addressing Women in the Workplace

Addressing Women in the Workplace: Friendly or Sexist?

Have you ever thought about how women are described and addressed at work? More than men, women are often referred to with nicknames like “honey” or “missy” – but is that kind of language kind or belittling? Where is the line between appropriate and inappropriate when addressing women? How women are referred to is directly related to the respect people …

Norah O'Neill First Uniform

Norah O’Neill: Pioneering Woman 747 Pilot

We were fortunate to have the chance to interview Norah O’Neill. See what it was like to be the first woman pilot at what she calls a macho cargo airline. She flew around the world in her career as a pilot. Sadly, Norah passed away on September 22, 2017 at her home in Seattle, WA after a long and courageous …