The Truth About Why Outstanding Customer Service Boosts Sales - Faye Horton

The Truth About Why Outstanding Customer Service Boosts Sales

Don’t underestimate the power of good customer service! Not only can it make or break customers’ opinions of your organization, it can also be instrumental in boosting your sales. Of course, making your customer service experience outstanding is easier said than done. Luckily, our returning guest Faye Horton is here to share the proven methods that will delight your customers. …

5 Tips to Enhance Your Marketing Strategy as a Senior Entrepreneur

5 Tips to Enhance Your Marketing Strategy as a Senior Entrepreneur

When you retired, you realized that you had the opportunity to chase passions that you had never had the time to focus on while you were working full-time. Perhaps this realization led you to pursue entrepreneurship and open your own small business! Working with the top sales experts at Petite2Queen can help you drive more revenue, and in the meantime, …

Shut Up to Sell: How to Translate Your Selling Methods Across Cultures - Ambrose Blowfield

Shut Up to Sell: How to Translate Your Selling Methods Across Cultures

Does it ever feel like sales requires a ton of chasing, convincing, and talking at your potential clients and customers? Does it feel like you’re constantly trying to reach new prospects and get your message through to them? What if we told you there was a better way to sell? On our new podcast, we spoke with Ambrose Blowfield about …

Niche and Pitch: How to Zero in on Your Ideal Client

Niche and Pitch: How to Zero in on Your Ideal Client

In order to sell effectively, you must first know your target audience. However, for many, determining just who that is can prove to be challenging. The hardest part for most is in narrowing it down to a fairly specific niche. We instinctively want to sell to as many people as possible, meaning our marketing becomes too broad. But if you’re …

These 5 Things are Killing Your Sales; Here's How to Fix Them

These 5 Things are Killing Your Sales; Here’s How to Fix Them

Sales can be tough, and it’s difficult to know how to keep your connections and numbers high. But for all our effort, there are five things sales professionals should watch out for that are killing your sales. Don’t panic just yet though! Because despite those pesky sales-killers, we also have the antidote to fix them. We spoke with Faye Saxon …

How to Unlock More Business & Plant Seeds for the Future

How to Unlock More Business & Plant Seeds for the Future

A few months ago, we were thrilled to feature Christina Lenkowski on our show to learn about guest podcasting. Today, this special guest is back, this time to reveal how you can unlock more business and increase your sales. How can you prepare your business for a strong future in the 2020s? Lynn and Christina share all in our latest …

Get Smart! Intellectual Property as a Way to Boost Your Business - Luis Báez

Get Smart! Intellectual Property as a Way to Boost Your Business

Hey, small business owners: Did you know that intellectual property could be your next big asset? How does it compare to more traditional assets, and what unique benefits does it offer? We spoke with Luis Báez, an entrepreneur and sales executive who helps others build great businesses. He guides us through what IP is and why it’s so vital to …

Two Words

What are the Two Words That Always Deliver Sales Results?

All sales professionals know the power of using the right words at the right time. With that said, there are two words that consistently deliver results. Unfortunately, women tend to shy away from using these impactful words, instead defaulting to their more passive counterparts. What are these mysterious words? “Will” and “would,” as opposed to “can” and “could.” “Will” and …

To Buy, One Must First Find: How to Maximize SEO to Attract Customers

To Buy, One Must First Find: How to Maximize SEO to Attract Customers

Sales has undergone many changes over the decades, and it’s important to continuously incorporate new trends in order to maximize your success. In the past twenty years, your business’s online presence has become more important than ever. But even so, many small businesses don’t know how best to attract their customers. We spoke with John Vuong about how you can …

Why a Strong Brand is Important for Your Small Business & How to Create One

Why a Strong Brand is Important for Your Small Business & How to Create One

You might have heard that ancient quip: “What’s in a name?” A lot, actually, as anyone would testify. The same holds true for a brand. After all, a brand is a name that you create for your line of products and services for business. Therefore, it’s essential for every small business to create a strong brand. Definition of a Brand …

Effective Voicemail

What are the Top Tips for Truly Effective Voicemail?

Voicemails are an integral component of sales success. They can be a powerful tool to connect, provide information, and build relational capital. However, not all sales people utilize voicemail effectively. I assert that some use it so poorly that it produces a negative, rather than a positive, result. Pointless, rambling, static voicemails ending with the incredibly hasty phone number are …

How You “Woman Up” to Have a Successful Career in Sales

How You “Woman Up” to Have a Successful Career in Sales

The sales career path has been historically dominated by men, but women are catching up within the field. Despite seemingly requiring “masculine” characteristics to do well, how can women see sales success on their own terms? Lynn spoke with Laura Stewart, the Director of Sales and Marketing at REC, about how ladies can “woman up” to attain sales wins and …

How Phone Calls Energize

What is Sales’ Unsung, Powerful Tool? Consider: The Phone

As salespeople, we are on the phone with clients and prospects every day. The ubiquity of this form of communication can obscure the phone call’s true value. Don’t take this powerful tool for granted! Freshen up your phone etiquette to maximize your sales potential. The Basics Your voice immediately sets you apart. Your client or prospect needs to clearly hear …

How to Shorten Your Sales Cycle with Authority and Visibility

How to Shorten Your Sales Cycle with Authority and Visibility

Anyone who works in sales knows that the sales cycle can be pretty long. Depending on your industry, it can take weeks, months, or even years to earn new clients’ trust and finally make the sale. But is there a way you can shorten that sales cycle? Indeed, there is. In our new podcast, Lynn speaks with Josh Elledge of …

How to Collect Past-Due Payments

How to Collect Past-Due Payments Without Fail

There’s one aspect of sales many professionals struggle with: collecting your money. Nearly every company has a clear order-to-cash (OTC) cycle in place, and when a client misses an invoice, that triggers the need to collect those past-due payments. This can be hard for many people. How do you handle clients who deflect and delay payment? What do you do …